Plan de Clase | Aprendizaje Socioemocional | Derechos del consumidor en Perú

Objetivos

Duración: (10 - 15 minutes)

This step aims to set the stage for the lesson by highlighting the importance of understanding consumer rights in Peru, which not only empowers students as informed buyers but also encourages them to reflect on their emotional responses related to these rights. By connecting knowledge about consumer rights with their feelings and experiences, students will develop a sense of self-awareness and social awareness as part of their emotional intelligence, fostering a more responsible and empathetic approach to consumption in their daily lives.

Objetivos Principales

1. Students will identify and understand their rights as consumers in Peru.

2. Students will recognize and express their feelings regarding consumer experiences.

Introducción

Duración: (15 - 20 minutes)

Actividad de Calentamiento Emocional

Breathe In, Breathe Out

Mindful Breathing for Focus

1. Gather the students in a quiet area of the classroom, ensuring they are seated comfortably with their backs straight.

2. Explain to the students that they will participate in a mindful breathing exercise to help them focus and be present during the lesson.

3. Instruct the students to close their eyes gently or lower their gaze to minimize distractions.

4. Guide them to take a deep breath in through their nose for a count of four, feeling their chest and belly expand.

5. Hold the breath for a count of four, encouraging them to feel the fullness of their breath.

6. Slowly exhale through their mouth for a count of six, releasing any tension they may feel.

7. Repeat this cycle for five minutes, reminding students to keep their attention on their breath and to notice any thoughts or feelings that arise without judgment.

8. After the last breath, invite students to slowly open their eyes and take a moment to notice how they feel.

Contextualización del Contenido

Understanding consumer rights is crucial for everyone, especially for young consumers like our students. Picture this: you walk into a corner store to buy your favorite snack, and when you get home, you realize that it expired last month. How would that make you feel? Frustrated? Unfair? Knowing our rights as consumers means recognizing that we deserve quality and honesty in what we buy. In Peru, institutions like Indecopi work tirelessly to protect consumers, ensuring that we are not taken advantage of. By learning about these rights, students can stand up for themselves and make informed choices in their daily lives, which helps develop their self-awareness and social awareness.

Desarrollo

Duración: (60 - 75 minutes)

Guía Teórica

Duración: (20 - 25 minutes)

1. Los derechos del consumidor son leyes que protegen a los compradores al adquirir bienes y servicios. Estos derechos garantizan que los consumidores reciban productos de calidad, que la información proporcionada sobre los productos sea veraz, y que tengan acceso a mecanismos de queja en caso de inconvenientes.

2. Los principales derechos del consumidor en Perú incluyen: el derecho a la protección de la salud y seguridad; el derecho a la información; el derecho a la elección; el derecho a ser escuchado; y el derecho a la reparación o cambio de productos defectuosos.

3. Indecopi es la institución encargada de proteger los derechos del consumidor en Perú. Se encarga de supervisar que las empresas cumplan con las normativas de protección, ofreciendo asistencia y recursos a los consumidores para que puedan presentar quejas y reclamos.

4. Es importante que los estudiantes reconozcan situaciones en las que puedan ser perjudicados como consumidores, como cuando compran productos en mal estado o servicios que no cumplen con lo prometido. Reconocer estas situaciones ayuda a desarrollar la auto-conciencia y la habilidad de tomar decisiones responsables.

5. El consumo responsable implica reflexionar sobre nuestras compras y cómo estas afectan no solo a nuestros bolsillos, sino también al medio ambiente y a la comunidad. Al hacer compras informadas y responsables, se promueve un comercio ético y se protege a otros consumidores.

Actividad con Retroalimentación Socioemocional

Duración: (20 - 25 minutes)

Defensores de los Derechos del Consumidor

Los estudiantes se dividirán en grupos pequeños para crear campañas de concientización sobre los derechos del consumidor. Cada grupo elegirá un derecho específico y diseñará un cartel, una presentación o un breve dramatizado que explique la importancia de ese derecho y cómo aplicar en situaciones cotidianas.

1. Dividir a los estudiantes en grupos de 4 a 5 cada uno.

2. Asigna a cada grupo un derecho del consumidor para investigar y representar.

3. Proporcionar materiales como cartulina, marcadores, tijeras y pegamento para que realicen sus carteles, o permitir el uso de herramientas digitales para presentaciones.

4. Dar a los grupos entre 20 y 25 minutos para trabajar en sus presentaciones o carteles.

5. Finalmente, cada grupo presentará su trabajo al resto de la clase, explicando el derecho que eligieron y su importancia.

Discusión y Retroalimentación Grupal

Para regular las emociones, invitar a los estudiantes a compartir estrategias que podrían emplear al sentir frustración o decepción al realizar una compra. Esto no solo ayuda a desarrollar habilidades de autogestión, sino que también fomenta la empatía hacia los demás al entender que otros pueden sentir lo mismo. Finalizar la discusión animando a los estudiantes a pensar en un ejemplo concreto de cómo pueden defender sus derechos como consumidores en su vida diaria.

Conclusión

Duración: (15 - 20 minutes)

Reflexión y Regulación Emocional

The teacher will facilitate a reflection session where students can share their experiences about the challenges they faced during the consumer rights activities. This will not be a simple sharing of feelings, but rather an opportunity for students to discuss how they felt when dealing with consumer issues, such as frustration when a product didn’t meet their expectations. Students will be encouraged to articulate not only their emotional responses but also the strategies they employed or could employ in the future to manage those feelings effectively. This reflective dialogue may occur in small groups or as a whole class discussion, where students can listen to others' experiences and thoughts, fostering a deeper understanding of emotional regulation in the context of consumer interactions. This will last approximately 15 minutes.

Objetivo: The objective of this reflection and emotional regulation activity is to encourage students to engage in self-assessment regarding their emotional responses to consumer situations. By guiding students to identify effective strategies for coping with challenges, the activity aims to promote self-management and emotional intelligence, equipping students with tools to deal with future consumer situations more effectively.

Visión del Futuro

To close the lesson, the teacher will guide students to set personal and academic goals related to their understanding of consumer rights. The goals can include personal commitments to becoming more aware of their rights while shopping, such as checking expiration dates or researching product information ahead of time, and academic goals like improving their knowledge about consumer protection agencies like Indecopi. The teacher will encourage students to think of one new thing they can do to apply what they've learned, perhaps at the next time they make a purchase, establishing a clear connection between their learning and their everyday lives.

Establecimiento de Metas:

1. Identify one consumer right and commit to using it when making purchases.

2. Research and learn more about Indecopi and how it can help consumers.

3. Practice discussing consumer rights with family members to raise awareness.

4. Reflect on personal shopping habits and identify areas for improvement.

5. Set a goal to advocate for responsible consumption within their community. Objetivo: The objective of this ending activity is to strengthen the students' autonomy by helping them establish both personal and academic goals related to the lesson content. This promotes the practical application of their learning, encouraging students to take initiative in reinforcing their understanding of consumer rights and fostering a responsible and informed approach to consumption in their daily lives.